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FAQ

Welcome to our Frequently Asked Questions page!

We’d love to answer your questions, but first, please do check out our different categories below. If your question isn’t here, feel free to message us at info@hopepilates.com.

 

Membership

CONSISTENCY IS THE KEY TO YOUR SUCCESS! Now that you have experienced first hand what Pilates can do to you. It will be a continuous process that we have to all go through. Conditioning your mind and body to be in sync needs to be on point. The only way to achieve this is to be consistent with your training.
For more information please visit: http://www.hopepilates.com/wordpress/our-memberships-packages/
Category: Membership
Bronze, Copper monthly memberships: need 1-month advance notice for cancellation.

Silver, Platinum, Gold yearly memberships: All members rights apply. Cancellation charges, (2 months membership) will apply if a minimum of three months’ notice is not given.
Category: Membership
Here is the link to change your payment details: http://help.playenable.com/customer/portal/articles/1591860
Category: Membership
No refund, no cancellation.
Category: Membership
You can freeze your membership for a minimum of 3 months.
For a Copper membership, freezing the membership will cost £29.99 monthly.
For a Bronze membership, freezing the membership will cost £14.99 monthly.
Category: Membership

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Carissa
Carissa Luis

Hope Pilates’ very own Carissa has the answer to your questions. She’s always happy to help in case you have queries about Hope Pilates’ policies. Send us a quick email, and she’ll give you a reply as soon as she can.

COO

As Hope Pilates’ COO, Carissa is in charge of the centre’s workflow. She manages the system and updates the procedures to make sure that everything runs smoothly.

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